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Hanger Prosthetics and Orthotics, Inc. Medical Office Support in Wheat Ridge, Colorado

With a mantra of Empowering Human Potential, Hanger, Inc. is the world'spremier provider of orthotic and prosthetic (OandP) services andproducts, offering the most advanced OandP solutions, clinicallydifferentiated programs and unsurpassed customer service. Hanger's PatientCare segment is the largest owner and operator of OandP patient care clinicsnationwide. Through its Products and Services segment, Hanger distributesbranded and private label OandP devices, products and components, andprovides rehabilitative solutions to the broader market. With nearly 160 yearsof clinical excellence and innovation, Hanger's vision is to lead theorthotic and prosthetic markets by providing superior patient care,outcomes, services and value. Collectively, Hanger employees touchthousands of lives each day, helping people achieve new levels of mobility andThe Medical Office Support provides customer service to patients, fellowemployees and referral sources through the coordination and administration ofthe front office activities. Typical responsibilities include schedulingappointments, validating insurance and payment authorization, inputtingclaims, processing payments, performing account collections, conductingbilling research and responding to telephone inquiries. Ensure billing for allservices provided is accurate, timely and fully documented.Responsible for patient appointment schedulingInsurance verificationCreation of new patient charts and maintenance of patient recordsScanning and filing patient documents and ensuring complete and accurateinformationManaging incoming phone callsObtaining insurance authorizationProviding financial counseling for patients and posting over the counter(OTC) paymentsDaily document research on an electronic health/medical record systemMinimum Qualification:High school diploma or GED required.2 years of office administrative experienceA valid driver's license and driving record within the standards outlinedwithin Hanger's Motor Vehicle Safety Policy and Procedures.Physical Requirements:While performing the duties of this job, the employee will regularly berequired to sit, walk and stand; occasionally bend or twist; regularlytalk and hear, both in person and by telephone; use hands to operatestandard office equipment; reach with hands and arms (to include reachingoverhead); and lift up to 25 pounds. Specific vision abilities required bythis job include close vision, distance vision and the ability to adjustfocus.NO PHONE CALLS/ WALK-INS:In an effort to maintain our highest level of customer service to ourpatients, no phone calls or walk-ins from prospective candidates,recruiters, staffing agencies or contractors will be accepted by the localHanger Clinic. Please respect our policy. Any necessary inquiries shouldcontact our corporate Talent Acquisition department.Results-driven achiever with exemplary planning and organizational skills,along with a high degree of detail orientation.Resourceful team player who excels at building trusting relationships withpatients, referral sources, and colleagues.Personable office professional whose strengths include cultural sensitivityand an ability to build rapport with a diverse population in multiculturalsettings.Flexible team player who thrives in environments requiring ability toeffectively prioritize and juggle multiple concurrent projects in a fast pacedenvironment.Strong interpersonal, oral (including telephone) and writtencommunication skills.Basic administrative accounting skills.Demonstrated ability to provide a high level of customer service topatients, fellow employees and referral sources.Act with integrity in all ways and at all times, remaining honest,transparent, and respectful in all relationships.Keep the patient at the center of everything that you do, building lifelongtrust.Foster open collaboration and constructive dialogue with everyone around you.Continuously innovate new solutions, influencing and responding to change.Focus on superior outcomes, and c

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