Ethos Veterinary Health Client Care Representative in Wheat Ridge, Colorado
Wheat Ridge Animal Hospital is looking for a Client Care Specialist to join our team full time.
Our 24-hour emergency and specialty hospital provides care in internal medicine, oncology, surgery, dermatology, radiology, and cardiology. Our modern facility offers a full in-house laboratory, digital radiography, ultrasonography, on-site CT and endoscopy.
Responsibilities and duties:
Welcome our clients in a friendly, helpful, and compassionate manner
Prepare and review documents and medical records accurately and completely
Educate and advise clients regarding Wheat Ridge Animal Hospital services and practices
Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times.
Process admissions and discharges accurately; schedule follow up appointments as necessary
Process invoices and payments accurately
Update and maintain client/pet records and files in accordance with Wheat Ridge Animal Hospital legal requirements
Assist with other administrative duties such as scanning, faxing, emailing, for example
Skills and Qualifications:
Cultivate a positive atmosphere, demonstrate a friendly and courteous attitude with all coworkers throughout the hospital in order to maintain a cohesive work team
Maintain excellent communication skills in order to ensure professionalism and effectiveness in all interactions with clients and coworkers throughout the hospital
Must have the ability to multi task, prioritize, and delegate
Demonstrate proficiency in computer skills
Must be organized and detail oriented to ensure efficiency and accuracy in all transactions
Able work in high stress situations and exercise good judgment as needed
Present a neat, well-groomed appearance
Benefits of working at Wheat Ridge Animal Hospital by Ethos Veterinary Health:
We work in a caring and supportive environment in a geographic location that offers an outstanding quality of life
Compensation is competitive
Take advantage of our flexible work schedules
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need.