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Ethos Veterinary Health Client Care Representative in Wheat Ridge, Colorado

Wheat Ridge Animal Hospital is looking for a Client Care Specialist to join our team full time.

Our 24-hour emergency and specialty hospital provides care in internal medicine, oncology, surgery, dermatology, radiology, and cardiology. Our modern facility offers a full in-house laboratory, digital radiography, ultrasonography, on-site CT and endoscopy.

Responsibilities and duties:

  • Welcome our clients in a friendly, helpful, and compassionate manner

  • Prepare and review documents and medical records accurately and completely

  • Educate and advise clients regarding Wheat Ridge Animal Hospital services and practices

  • Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times.

  • Process admissions and discharges accurately; schedule follow up appointments as necessary

  • Process invoices and payments accurately

  • Update and maintain client/pet records and files in accordance with Wheat Ridge Animal Hospital legal requirements

  • Assist with other administrative duties such as scanning, faxing, emailing, for example

Skills and Qualifications:

  • Cultivate a positive atmosphere, demonstrate a friendly and courteous attitude with all coworkers throughout the hospital in order to maintain a cohesive work team

  • Maintain excellent communication skills in order to ensure professionalism and effectiveness in all interactions with clients and coworkers throughout the hospital

  • Must have the ability to multi task, prioritize, and delegate

  • Demonstrate proficiency in computer skills

  • Must be organized and detail oriented to ensure efficiency and accuracy in all transactions

  • Able work in high stress situations and exercise good judgment as needed

  • Present a neat, well-groomed appearance

Benefits of working at Wheat Ridge Animal Hospital by Ethos Veterinary Health:

  • We work in a caring and supportive environment in a geographic location that offers an outstanding quality of life

  • Compensation is competitive

  • Take advantage of our flexible work schedules

Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need.