Community Hospital Patient Registration, Oncology, Full-Time in Grand Junction, Colorado
SUMMARY OF JOB:
Manages incoming and outgoing phone calls, registers and screens patients and visitors, and maintains patient information by performing the following duties in accordance with Community Hospital and Clinic policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Communicates the admitting process to the patients of the clinic.
a. Put schedule updates into the computer.
b. Interviews patient or representative to obtain and record in computer the patient name, address, age, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill.
c. Assembles patient forms for scheduled appointments including super bill, consent, authorization, and physical forms; verifies accurate and current patient information.
d. Schedules appointments and records all information in patient charts.
e. Prepares daily appointment schedules for the physician and physician assistants.
f. Explains clinic regulations/policies such as payment of accounts and schedule of charges.
g. Obtains signed statement/forms from patient to protect clinic's interests.
h. Receives payments on account and collects initial payment based on co-pay or deductible amounts.
h. Completes patient registration into electronic medical record which may include gathering demographic information, inputting insurance information, and assigning guarantor accounts.
- Completes administrative functions for the clinic.
a. Processes incoming and outgoing calls efficiently, politely, and as quickly as possible.
b. Documents all phone messages given and received.
c. Assists in scanning patient information, lab results, correspondence in patient files and filing charts as necessary.
d. Prepares other accounting documents or reconciliations as requested by the Clinic Administrator.
e. Responsible for insuring that all equipment is turned off and doors are locked at the end of the day.
f. Monitors patient flow; adjusts workflow accordingly
EDUCATION and/or EXPERIENCE:
High school diploma or equivalent and one (1) year of related experience and/or training in a medical/clinic practice;
equivalent combination of education and experience.
Knowledge of medical terminology preferred.