UnitedHealth Group Palliative Care Coordinator - Colorado in Golden, Colorado
Opportunities with New West Physicians. Bring your passion for health care to New West Physicians in Colorado, a team committed to providing excellent service to every patient… every time. We’re not only one of the largest physician groups in Colorado with 21 offices throughout the Denver Metro area - we’re also part of Optum, a nationwide family of nearly 45,000 dedicated physicians working together to help people live their healthiest lives. That means we’re backed by the resources of a global health care organization working to help people live healthier lives and help make the health system work better for everyone. For four consecutive years, New West Physicians achieved Elite status - the highest ranking - in the America’s Physician Groups Standards of Excellence Survey. In addition, New West Physicians was selected as one of the 2017 Million Hearts® Hypertension Control Champions by the Centers for Disease Control and Prevention, and was the 2015 recipient of AMGA's National Acclaim Award recognizing high performing medical groups bringing the American health care system closer to the ideal delivery model: one that’s safe, effective, patient-centered, timely, efficient, and equitable. It’s all possible because of our highly qualified, board-certified family practice and internal medicine physicians, hospitalists, cardiologists, gastroenterologists, psychiatrists, endocrinologists, neurologists, physician assistants, nurse practitioners and more. If this sounds like the place for you, it’s time to take a closer look at New West Physicians and discover a path to your life’s best work.(sm)
The Palliative Care Coordinator is a Master’s prepared registered nurse or social worker who possesses specialized training and expertise in the coordination of care for patients and families referred for Palliative Care services in the Colorado market. Delivery of palliative care services may be rendered in a variety of settings including but not limited to acute care, oncology, and/or specialty clinics. The Palliative Care Coordinator utilizes evidence-based practices to assist with the comprehensive healthcare assessment and management of the physical, emotional, and psychosocial issues related to acute, chronic and/or terminal health conditions.
The Palliative Care Coordinator provides leadership and coordination in the planning, organization, communication, and evaluation of all activities of the Palliative Care program. This person proactively identifies patients who are appropriate for palliative care/hospice services; assesses all palliative care and hospice referrals based on patient/family goals to determine appropriate level and type of care for outpatient palliative care/hospice services; provides information to patients/families regarding the palliative care/hospice benefit and insures continuity of care between settings, physicians and care team members; participates as a member of the interdisciplinary complex case management team; monitors and reports outcomes, assesses/identifies barriers to palliative care and hospice services and works with the interdisciplinary care teams to address such barriers; provides education to physicians, staff, and the community on topics related to palliative care, hospice services, and end of life care.
Coordinates the development of the palliative care program in the Colorado market as well as designs program modifications based on measurable outcomes and other continuous improvement activitie
Works as a member of the interdisciplinary complex case management team and consults with PCPs, pharmacist, and Medical Director on complex patient care issues
Proactively identifies appropriate palliative and hospice referrals and assesses all palliative and hospice referrals based on patient/family goals to determine which service and setting is most appropriate
Informs patients/families about the hospice Medicare benefit and ensures continuity of care between settings, physicians and care team members
Facilitates referrals to palliative care/hospice agencies
Provides education to physicians, clinical staff, patients/caregivers, and the community on palliative care, hospice services, and end of life care. This shall include, however not be limited to, palliative care and hospice protocols, patient/ family communication, cultural, psychosocial and spiritual concerns, Advanced Directives and community resources
Mentors, develops, inspires, and leads staff members in patient care and procedures settings, maintaining and promoting standards of care and development of critical thinking skills and role modeling advanced practice. Demonstrates the ability to perform behavioral competencies
Performs other miscellaneous duties as required
HIPAA Security Level:High access to systems/patient information
Works alternatively in office, patient care areas, and classrooms with little exposure to excessive noise dust and temperature
Occasional exposure to communicable diseases and exposure to body fluids
Office environment, some remote option. Full time Monday thru Friday 8 am to 5 pm. Some evening hours may be necessary related to program presentation
Must have the ability to push, lift, or pull objects up to 40 pounds, using proper body mechanics
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
5 years current RN or Social Work experience in an acute care, palliative care, or hospice setting
At least 2 years’ experience as a member of an interdisciplinary team
Master’s degree in Nursing or Social Work-Current RN or Social Work license
Knowledge of palliative and hospice regulations
Understand reimbursement for hospice and palliative care services
Knowledge of regulatory requirements necessary to integrate into patient care delivery system
Ability to communicate effectively with patients and families regarding goals, treatments and services available including palliative and hospice care
- National Certification in specialty area and/or Professional Certification in Palliative care or related certification
Proof of immunity to vaccine-preventable diseases is an employment requirement.
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OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both its owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare’s support services do not interfere with or control the practice of medicine provided by the medical practices of any of their physicians.
Diversity creates a healthier atmosphere: OptumCare and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
OptumCare and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: Palliative Care, Hospice, RN, Social Work, Clinical, Colorado