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TTEC Human Capital Senior Generalist in Englewood, Colorado

TTEC is seeking a Senior Human Capital Generalist to join our Enterprise Services team based in our corporate office in Englewood, CO. The job will be remote for the time being.

Our Human Capital Team brings significant value and contribution to our company through… always looking for new ideas and challenges to meet our employee satisfaction. We want to show our public that TTEC is the right place to work.

About TTEC

We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.

*What you’ll be doing: *

Human Capital Business partners support assigned business units and leaders to strategically address Talent needs. They develop and implement talent initiatives in support key business goals and strategies. They proactively identify human resource initiatives that will substantially enhance bottom line results and improve employee related gross margins. Over time, they establish themselves as an indispensable member of the leadership team.

What you’ll bring to us:

  • Understand all key business initiatives and goals for each supported business area.

  • Deliver talent solutions to challenges affecting the success of the business.

  • Collaborate with team members to deliver outstanding talent initiatives to the business.

  • Develop a "Trusted Advisor" relationship with key leaders at multiple levels.

  • Partner with and leverage COE teams across human capital, total rewards, development, payroll, talent acquisition and legal.

  • Leverage reporting and data to drive analytics to better understand talent aligned to business results.

  • Participate in leadership meetings and drive the talent agenda.

  • Participate on project teams for company driven initiatives requiring a human capital perspective.

  • Analyzes organizational structure, responsibilities, teamwork, capabilities of incumbents, business or operating procedures, reporting relationships, processes, and ways of working to devise most efficient methods of accomplishing work.

  • Typical responsibilities may include process analysis and improvement initiatives (Change Management) as well as developing methods for measuring effectiveness of all programs that support organizational development. May partner with other HR COE’s to develop, assess, facilitate and/or lead organizational development interventions, programs and processes to support business objectives and strategy implementation.

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What skills you’ll need:

  • Bachelor’s Degree

  • Minimum of 5 years of related HR generalist experience.

  • Ideally, a background supporting Technology and Consulting in global organizations.

  • Plus to have experience in SHRM or continued education.

  • Strong experience in multiple HR disciplines (total rewards, talent acquisition, performance management, employee relations, etc.). We do have Centers of Excellence this person would partner with.

  • Proven ability to build relationships of trust with leadership (Vice President and Director level)

  • Ability to influence leaders and teams of differing viewpoints to create positive outcomes.

  • Strong written and verbal communication skills

  • Ability to coach and influence people leaders

  • Working knowledge of HRIS systems & system savvy

  • Passion for customer engagement and employee experience

COMPENSATION and benefits

The anticipated starting salary range for individuals expressing interest in this position is $52,000-$108,000 annually. This position is eligible to participate in an annual incentive program.

Benefits available to eligible employees include the following:

•Medical, dental, and vision

•Tax-advantaged health care accounts

•Financial and income protection benefits

•Paid time off (PTO) and wellness time off

Why TTEC? What We Offer:

When you join TTEC, you become part of the family. Because we want to see you succeed and thrive, we offer benefits and perks such as the below to support your quality of life, goals, and future needs:

Be Financially Sound

We want you to reach your personal and professional goals and offer financial benefits such as: Health and flexible spending accounts

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  • Retirement plans

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  • Tuition reimbursement programs

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  • Financial wellness program

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Be Developed

We believe in investing in our people and their career development, which is why we offer a variety of courses and programs that enable you to develop new skills and gain new insights such as:

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  • Mentorship programs

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  • Our Women in Leadership program connects employees globally with learning, networking and mentoring opportunities

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  • Professional development courses in TTEC University

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  • Scholarship program and tuition reimbursement

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  • Visibility in our global career pathing and internal mobility opportunities

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Be Healthy

We support healthy living and have the tools and resources to help you such as:

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  • It’s Ok, We’re All Human wellness program

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  • Wellness incentives

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  • Company health and wellness programs

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  • Dedicated health and wellness navigators and employee assistance programs

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  • Generous paid time off and other leave of absence programs

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Be the Difference

You’ll have the opportunity to make a positive impact in your community:

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  • Through our employee-driven global grant program, you’ll have the unique opportunity to apply for a grant focused on helping a local educational organization in your community

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  • Our team helps fundraise and volunteer their time in their communities

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And since this role is at HQ, you’ll also experience:

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  • Onsite Cafeteria, fitness center, dry cleaning, postal services, covered parking

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  • Access to local discounts in Denver for services and entertainment venues

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  • Social activities including Boo at HQ, social hours, take your kids to work day, holiday luncheons & patio grill summer concert series

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If you're a military veteran, active duty guard or reserves, or a military spouse:

We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!

For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.

/As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer./

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TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.

Lead Everyday w Do the Right Thing w Reach for Amazing w Seek First to Understand w Act as One w Live life Passionately

#LI-CZ1

Job: *Human Capital / Talent Acquisition

Title: Human Capital Senior Generalist

Location: CO-Englewood

Requisition ID: 02S3H

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