ConvaTec Regional Clinical Specialist - Chicago, IL/Denver, CO in Denver, Colorado

At ConvaTec, we exist to improve the lives of the people we touch. We are committed to helping people with chronic health conditions lead the life they want – giving them more mobility, confidence and freedom. We hold market leading positions in advanced wound care, ostomy care, continence and critical care and infusion devices. Our customers depend on our advanced technologies to help reduce potential complications of skin breakdown and infection, and they rely on our products and services to help manage their conditions every day. Meeting their needs is what motivates us and is a source of tremendous pride for our nearly 9,000 employees who are based in more than 100 countries worldwide.Our vision is to be recognized as the most respected and successful MedTech company, worldwide. To achieve this, we drive for excellence in all that we do – anticipating and addressing our customers’ needs with advanced technologies and best-in-class products and services.Our values-based culture helps drive our success.Caring for People: We are passionate about improving people’s lives and put people at the center of everything we do.Driving Innovation and Excellence: We are dedicated to finding innovative solutions that anticipate and address our customers’ needs and to delivering best-in-class execution.Earning Trust: We earn trust by delivering quality products and services that our customers can rely on. Our personal actions underpin this trust – we do what we say we will do.

Duties and Responsibilities:

  • Drive revenue in top regional accounts through clinical relationships and expertise

  • Partner with clinical leads at strategic large accounts within the region, such as GPOs and IDNs to deliver broader impact across the region.

  • Provide assigned region and training utilizing clinical subject matter expertise to partner with sales training giving input, guidance and deliver training to sales team

  • Provide assigned region and marketing with clinical subject matter expertise to guide marketing messaging and clinical objection handling

  • Coordination with Sales & Marketing of clinical education programs and product education inclusive of clinical study/paper reviews.

  • Act as a subject matter expert, providing ongoing clinical input and leadership to field sales and marketing as an input into strategy, marketing messaging, collateral and training.

  • Educate and support customers at all levels and in key strategic accounts including clinicians, (nurses, administrators, purchasing, physicians), patients, caregivers and product end users

  • Assist with the development of clinical case studies and clinical customers interested in developing posters, white papers and journal articles as directed.

  • Partner with Marketing to develop and conduct clinical marketing events prioritized by Leadership.

  • Effectively drives clinical projects from start to completion while utilizing project management skills to reach strategic objectives.

  • Provide ongoing training to sales team members clinical objection handling on top objections from customers.

  • Demonstrate an expert level of knowledge of the entire WSC/CCC/Ostomy product line (along with a working knowledge of other business unit product lines) and will continue to build on that knowledge to support the sales and marketing team to provide clinical support & clinical evaluation of products at the customer level.

  • On-going knowledge of market activity and competitive products and programs is essential.

  • Guides and drives clinical and product education through an advisory role to our customers (both internal and external) & employees regarding ConvaTec formularies, protocol, policies and procedures. (This includes assisting marketing with development and implementation of internal and external product education programs).

  • Provide in-servicing and related activities to educate customers on product performance.

  • Partner with Marketing to create & develop innovative ways to educate customers i.e. live video streaming, providing certifications to drive engagement, etc.

  • Provides clinical support with National organizations.

Principal Contacts

Internal - sales team, marketing, clinical affairs and sales training.

External – clinicians, nurses, administrators, purchasing, physicians, patients, caregivers. product end users, National Accounts & GPOs

  • A minimum of a Bachelor’s degree or Nursing degree is required

  • Prefer certification in Wound and/or Ostomy – WOCN, CWS, or WCC certification

  • A minimum of 5 years of clinical experience and 2 years of sales and business (or equivalent) experience is preferred, along with cross-functional experiences in working with marketing and sales.

  • Previous sales experience is desired.

  • Must be able to communicate & present product and product related clinical information and evidence based opinions clearly and concisely.

  • Excellent written and verbal communication skills required.

  • Cross-functional experiences in working with teams and/or leading and supporting wound or ostomy support groups.

  • Ability to inspire and motivate others through action is critical in this role

  • Project management skills to effectively drive projects from start to completion required.

Competencies:

  • Maintenance of RN license and/or related certification (WOCN, WCC, CWS) will demonstrate competency.

  • Displays a strong customer understanding and is able to anticipate true customer needs.

  • Competent in Microsoft programs including MS Office.

  • Excellent verbal communication, negotiation, motivational interviewing / coaching, and interpersonal skills.

  • Knowledge of Customer Relationship Management (CRM) system i.e. ORION

  • Public speaking experience preferred.

  • Published in peer review publications preferred.

  • Regionally or nationally recognized preferred.

ConvaTec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, military or veteran status, generic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives: ConvaTec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any ConvaTec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of ConvaTec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

If you are an active employee at ConvaTec, please do not apply here. Go to the Career Worklet on your Workday home page and View "ConvaTec Internal Career Site - Find Jobs". Thank you!

At ConvaTec, we exist to improve the lives of the people we touch. We are committed to helping people with chronic health conditions lead the life they want – giving them more mobility, confidence and freedom.

Our customers depend on our advanced technologies to help reduce potential complications of skin breakdown and infection, and they rely on our products and services to help manage their conditions every day. Meeting their needs is what motivates us and is a source of tremendous pride for our nearly 9,000 employees.

Our vision is to be recognised as the most respected and successful MedTech company, worldwide. To achieve this, we drive for excellence in all that we do – anticipating and addressing our customers’ needs with advanced technologies and best-in-class products and services.

Our values-based culture helps drive our success.

Caring for People: We are passionate about improving people’s lives and put people at the centre of everything we do.

Driving Innovation and Excellence: We are dedicated to finding innovative solutions that anticipate and address our customers’ needs and to delivering best-in-class execution.

Earning Trust: We earn trust by delivering quality products and services that our customers can rely on. Our personal actions underpin this trust – we do what we say we will do.

If you would like to know how we intend to use your data following your application please refer to our full data privacy policy on the following link: https://www.convatecgroup.com/privacy-policy/

If you are an active employee at ConvaTec, please do not apply here. Go to the Career Worklet on your Workday home page and View "ConvaTec Internal Career Site - Find Jobs". Thank you!