Denver Health Patient Access Specialist - Hospitalist Physicians - Part Ti in Denver, Colorado
Patient Access Specialist - Hospitalist Physicians - Part Time - Grant Funded(Job ID: 3791)Job Summary:The goal of this position is to improve the well-being of Latinos/nas withkidney failure receiving dialysis by providing them with support to improveadherence to dialysis care (e.g. making sure they don't miss dialysis andmaking sure they understand their salt/fluid restriction) and with supportto improve social challenges (e.g. trouble with transportation, housing,and foUnder general supervision, the navigator will travel to inner-city FreseniusKidney Care Clinics to conduct study enrollment, intervention and follow-upvisits with adult Latino/na patients on dialysis.Enrollment consists ofdescribing the study and collecting information about the patient. Theinformation collected after a patient agrees to enrollment includesinformation about social isolation, quality of life, self-efficacy, andsocial challenges.After data is collected on those patients that are enrolled, the navigatorwill enter survey responses into RedCap. Patients that are enrolled into theintervention, will receive at least 5 visits from the navigator.Intervention visits will consist of support with adherence to dialysistreatment using motivational interviewing and patient activation. In additionto support with adherence, intervention visits will also provide supportwith social challenges. Each visit will required data entry into RedCap. Thenavigator will participate in all required training and weekly required staffmeetings.Knowledge, Skills and Abilities:1.Knowledge of medical terminology.2.Strong organizational skills.3.Basic understanding of health insurance.4.Ability to manage multiple projects effectively and independently.5.Ability to demonstrate excellent work with minimal supervision.6.Ability to prioritize tasks with varied patient complexities andpopulations.7.Outstanding interpersonal skills and the ability to effectively communicateacross a wide spectrum of audiences.8.Understand of basic care coordination and case management-related servicefunction (patient interview, discharge planning, referral management,community resources, etc.)9.Resourcefulness in problem solving and analytical thinking; showsaccountability and able to take and follow through with delegated tasks withminimal direction from supervisor; flexibility in responding to multipledemands.10.Bilingual preferred (English/Spanish).Computers and Technology:1.Proficient in Microsoft Office Suite.2.Epic experience, preferred.Education:High School Diploma or GED required. Associates Degree or Medical AssistantCertification, preferred.Experience:Two years of customer service, professional clerical or healthcareexperience required.Credentials:Health Care Access Associates Certificate preferred.Location:Main CampusShift:DaysWork Type:Part time, 20 hours per week.Pay Range:Minimum: 16.42Midpoint: 19.72Maximum: 23.00All job applicants for safety-sensitive positions must pass a pre-employmentdrug test, once a conditional offer of employment has been made.Denver Healthis an integrated, efficient, high-quality academic healthcare system that is considered a model for the nation. The Denver Healthsystem includes the Rocky Mountain Regional Level I Trauma Center, a 525-bedacute care medical center, Denver's 911 emergency medical responsesystem, 8 family health centers, 15 school-based health centers, theRocky Mountain Poison and Drug Center, the Denver Public HealthDepartment, an HMO, and The Denver Health Foundation.As Colorado's primary safety net institution, Denver Health is amission-driven organization that has provided more than $3.3 billion in carefor the uninsured in the last ten years. Denver Health is a leader inperformance and quality improvements and remains financially secure, inpart, due to its nationally recognized implementation of lean principles inhealthcare. Denver Health is a major resource to the community, servingapproximately 185,000 individuals and 67,000 children a year.