Navigant Consulting Inc Managing Director - Strategic Advisory Academic Medical Heatlhcare - Multiple Locations in Denver, Colorado
Navigant Consulting, Inc. (NYSE: NCI) is a specialized, global professional services firm that helps clients take control of their future. Navigant’s professionals apply deep industry knowledge, substantive technical expertise, and an enterprising approach to help clients build, manage and/or protect their business interests. With a focus on markets and clients facing transformational change and significant regulatory or legal pressures, the Firm primarily serves clients in the healthcare, energy and financial services industries. Across a range of advisory, consulting, outsourcing, and technology/analytics services, Navigant’s practitioners bring sharp insight that pinpoints opportunities and delivers powerful results. More information about Navigant can be found at navigant.com.
Navigant Consulting's hospital strategy practice provides objective, practical, results-oriented assistance to address the business challenges facing healthcare executives and their organizations including: Enterprise-wide strategic plans; business plan development and validation; program and service line analysis; new market opportunity and strategic positioning assessment; market research, analysis and forecasting; pricing and reimbursement strategy, design and implementation; and physician collaboration.
This role can be based in any of the following locations: Chicago, IL; Denver, CO; Atlanta, GA; Washington, DC; New York, NY; Minneapolis, MN; Dallas, TX; Tampa, FL; Indianapolis, IN
The Healthcare Academic Hospital Strategy Practice Managing Director will contribute to the profitable growth of the firm’s Healthcare Hospital Strategy Practice and will be specifically responsible for the continued growth of Academic Hospital Strategy area. The ideal candidate will bring extensive healthcare industry experience with a proven track record of delivering innovative clinical and strategic performance solutions to Academic Hospital/Provider institutions. This individual will lead the strategic design, development and implementation of solutions to create high performing health care provider organizations. He will leverage his expertise in the academic environment to support strategic innovation unique to this type of institution including fund flow management. The MD (managing director) is responsible for developing strategy and execution models for academic provider entities as well as overseeing and delivering the highest quality deliverables to the client at optimal profit for Navigant Consulting.
The MD will participate in and help direct nationwide business development and relationship management activities for Navigant Healthcare clients (emphasis on academic hospitals) and prospects and provide leadership for structuring and integrating our current offerings to serve their needs. Finally, this individual will play a key role in helping guide the firm’s continued development of leading-edge consulting, in the provider strategy service line.
This role will have responsibility for the following:
Client Relationship Management
Actively manage a portfolio of client engagements and consulting staff of the enterprise assuring all contractual targets and deliverables are met
Across active engagements, strategize with consultant teams on project approach, facilitating communications, and managing risk
Drive quality and standards of work product. Ensure superior engagement quality
Maintain strong relationships with C-level contacts at client healthcare organizations
Develop and instill best practices throughout the organization
New Business Development
Serve as a thought leader in the public domain and assist in building the Navigant Healthcare brand
Leverage the firm’s existing healthcare industry relationships and develop new relationships to develop new clients and expand existing client relationships
Serve as the lead executive for new strategy and follow on business opportunities
Serve as content expert for client strategic issues
Be personally engaged in growing the practice at a rate of $3 to $4 million in annual new business for the firm
Serve on the firm’s panel of national spokespersons on matters relating to: strategic design, development and implementation of solutions to create high performing health care provider organizations including
Consulting Staff Leadership
Drive innovation of products to assist clients with strategic readiness for healthcare reform
Direct line management for consultants assigned to client engagements led by the MD
Career development, advocacy for, recruitment of and retention of members of the Performance Improvement consulting team
Training and on-boarding of new consultants
Contribute to the development of a positive and performance oriented culture
Manage a profitable, value laden practice where consultants thrive and clients maximize care and financial results
Ability to lead a comprehensive assessment of hospital system strategic and supporting operations identifying opportunities for improvement and driving organizational change that will deliver client excellence in work product, market position and/or financial position
Ability to assess the payor environment and strategic plan for approaching payors to ensure value capture from plan design/contracts
Expertise in academic hospitals and institutions to strategically align agendas and leadership to advance the enterprise. Specific areas of expertise should include: fund flow management, enterprise planning (Service line development, clinical excellence), university to hospital research strategy and alignment; leadership structure analysis and redesign, Medical education strategy; and Physician residency programs
Ability to review IT infrastructure and facilitate defining optimal IT strategy and necessary investments needed to set up the organization for future healthcare needs
Ability to relate effectively and with the highest degree of credibility to health system C-suite executives in the context of business development, marketing and sales as well as service delivery
The ability to assume complete ownership of key project tasks within larger engagements (including development and presentation of key hospital findings and recommendations; financial proforma development, risk capitation, strategic environment assessments, clinician and administrative assessments; primary and secondary research regarding related market trends and case studies affecting hospital strategies, operations and financea
A minimum of 15+ years of increasing responsibility in healthcare industry and consulting combined
Deep content expertise in hospital organization structure and integrated delivery system performance with at least 5 yrs in academic centers
5 + yrs delivering management consulting or similar work (strongly preferred)
5+ yrs focused on at least two of these unique academic hospital strategic opportunities: fund flow management, enterprise planning (Service line development, clinical excellence), university to hospital research strategy and alignment; leadership structure analysis and redesign, Medical education strategy; and Physician residency programs
Demonstrated track record in business development, client management and measurable results for clients in health care services demonstrating successfully sales quota of $3 million + annually (Strongly Preferred)
Proven experience developing client relationships including current and prospective clients, ability to assess and define their needs, position relevant products and services to address their requirements and play a key role in securing new business for the firm
Proven ability to develop senior-level relationships with academic hospital, hospital systems
A high level of intelligence, strategic, analytical and conceptual skills; and a practical approach to problem solving and business growth
Business development or consultative sales experience in a professional services environment
Outstanding written and oral communication skills including public speaking for large and small groups, the ability to leverage the written word in a clear, concise and compelling manner as a tool for communication and persuasion
Masters degree in business, healthcare administration or equivalent professional experience; RN or MD degree desirable but not required
Comfort with ambiguity, a strong sense of confidence without arrogance, creative but practical, flexible but with a strong results orientation, appreciation for the importance of details but with a higher calling to advance strategic imperatives
Strong conceptual, as well as quantitative and qualitative analytical skills.
Strong organizational skills, including ability to prioritize tasks and delegate when appropriate
The highest levels of professional and personal integrity
Ability to travel routinely 9-12 nights per montha
Frequently communicates with clients and coworkers and must be able to share information effectively
Strong conceptual, as well as quantitative and qualitative analytical skills
Flexibility and responsiveness in managing multiple projects in sometimes high-pressure situations simultaneously
Self-motivator with ability to work independently
Plan, direct, and coordinate work activities of others
Frequently travels by airplane, train or car as necessary to perform work at another location
The company offers competitive compensation packages including an incentive compensation plan, comprehensive medical/dental/life insurance, 401(k) and employee stock purchase plans.
Navigant does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Navigant and Navigant will not be obligated to pay a placement fee.
Navigant is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Navigant will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.