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HSS, Inc. Full-Time Biomedical Equipment Technician II - Denver, CO in Denver, Colorado

Requisition Number:20-18070Position Title:External Description:POSITION SUMMARYThe goal of the Field Service Technician II position is to provide excellentcustomer support for HSS customers and their mission. This position completesrepairs, service work, and preventive maintenance on customer's medicalequipment in accordance with established HSS policies and procedures. TheField Service Technician II works with a high degree of autonomy and providesa high level of customer service.ESSENTIAL DUTIES .and. RESPONSIBILITIES:* Performs service work and preventive maintenance of medical equipment andensures completion of the percentage requested by customers.* Repairs equipment as needed including failure assessment, parts orders,delivery back to customers, and keeping customers informed of status.* Resolves issues pertaining to the medical equipment and works with customersto ensure medical equipment and technology is working within specifications.* Accurately documents and keeps detailed records of all work-relatedactivities.* Performs scheduled inspections.* Provides customer support of non-PM and non-repair issues such as followingup on customer questions, attending meetings, and research issues.* Provides all other support as requested by the manager.* Works and interacts with current and prospective clients, otheremployees, sales representatives, vendors, medical personnel,patients, guests, and visitors.* Other duties as assigned.OTHER DUTIES .and. RESPONSIBILITIES:* Stays abreast of changes in medical equipment technology.* Actively works to gain more knowledge and experience.QUALIFICATIONS:* High school diploma or equivalent required* Associates degree or equivalent military training in associated fieldpreferred* 2-4 years of hands-on experience performing medical equipment repair andmaintenance* Broad experience with general medical devices, test equipment, and handtools* Broad experience operating electronic and specialized test equipment;troubleshooting equipment faults, and performing quality assurance testingon a variety of medical equipment* Working knowledge of healthcare regulations pertaining to equipment,industry standards, codes, and procedures regarding safety and HIPAA.* General mechanical and electrical knowledge* Excellent organizational skills and ability to work with limitedsupervision.* Ability to communicate effectively with various levels of employees as wellas customers both verbally and in writing.* Proficiency with computers to include MS Word, Excel, Outlook andability to learn new software* Ability to perform general arithmetic* Ability to perform duties with a high level of judgment, discretion, andconfidentiality* Working towards applicable industry certification (CBET, CLES, CRES,Network, Pressure Vessel, etc.) 1-3 Certifications preferred* Demonstrated ability to perform duties as assigned* Must have a valid driver's license and able to meet HSS drivingrequirements.PHYSICAL DEMANDS .and. WORK ENVIRONMENT:This is a full-time position. Work hours will vary depending on clientschedules, project deadlines, and the needs of the company. Workweeks mayexceed the standard 40 hours. Occasional evening and weekend work may berequired as job duties demand. The environment may be fast-paced andstressful. Approximately 50-75% local and domestic overnight travel isrequired and may include one or more of the following: Day and/orOvernight, by plane and/or car.While performing the duties of this job, the employee is occasionallyrequired to stand, walk or sit; use hands to finger, handle or feelobjects, tools or controls; reach with hands and arms; climb stairs;balance; stoop, kneel, crouch or crawl; talk or hear; taste orsmell. The employee must occasionally lift and/or move objects up to 100pounds (may request assistance). Specific vision abilities required by thejob include close vision, distance vision, color vision, peripheralvision, depth perception, and the ability to adjust focus. Frequentlyengages in me