General Electric Clinical Applications Specialist, Interventional Vascular (West Zone) in Denver, Colorado
Role Summary:The Clinical Applications Specialist, Interventional Vascular will deliver clinical and operational expertise by providing excellent education and training support within a specific modality or product portfolio to clinical end-users. These experts will facilitate evidence-based practices and support the customer experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training. West - OR, WA, CA, CO, AZ, NV, UT, NM, WY, ID, MT
Develop product, clinical, and software knowledge, skills, and competence within a specific modality and become recognized as domain expert
Coordinate, schedule and deliver objective based system / feature training and education support. Demonstrate full range of product features, capabilities and benefits
Execute responsibilities and deliver outcomes and results as outlined in the “Priorities” of a Clinical Applications Specialist.
Act as a subject matter expert and education consultant to internal account community, providing clinical, technical and professional guidance and communicate progress and issues to internal GE team with respect to improving the customer experience and GEHC’s account standing.
Execute training through rigorous implementation of skill checklists and assessments and drive thorough recording of outcomes. Partner with customer to develop customized training strategies to meet their needs. Communicate results to key stakeholders
Assist customer in advancing and adopting new product (NPI) features and advanced imaging techniques. Partner with customer in developing training plans / strategies that support assimilation of imaging techniques and outcomes that result in high Net Promoter Score (NPS)
Drive consultative applications services discussions and recommend additional support options for site specific solutions. Propose and deliver solutions based programs that drive productivity for the customer and growth
Provide pre-sale product clinical advice and/or educational sessions to potential or installed base customers. Partner with account community in providing solutions to installed base on product use of clinical issues.
Drive realization of revenue thru execution of on-site or remote clinical education delivery.
Provide ongoing post-installation training and support as needed over the lifecycle of the product as product enhancements are launched that require additional training or implementation.
Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to internal stakeholders. Suggest quality improvements of the product or overall offerings.
Aggressively manage travel & lodging (T&L) budget through optimization of travel strategies and cost savings maximizing value of expenditures.
Complete all position related administration requirements in a timely manner, maintain clear, concise and complete records to comply with all elements relevant to the job
Possess strong interpersonal and people engagement skills. Place personal and business integrity at forefront of all activities.
Work effectively in a team oriented and collaborative environment and positively contribute to an energized team culture. Work in fast paced, dynamic environment and be a self starter and self directed
Bachelor’s / Associate’s degree and a minimum of 5 years technical/clinical industry experience, 3 yrs within modality
Comfortable in a clinical/patient environment with ability to interact with various levels of customer and internal stakeholders
Willingness to travel extensively 80+% (4+ days per week including overnights / some weekends) within US via multiple modes of transportation (car, air travel, train etc.)
Possess and maintain a valid driver’s license along with satisfactory driving record
Be reliable and dependable with a high say/do ratio both internally and with customers, committed to fulfill obligations
Proficient use of software applications, such as, Windows Outlook, Word, PowerPoint, and Excel and navigating other computer and web-based tools (intranet/internet/apps)
Ability to learn specialized industry specific software and provide digital education and training solutions
Submit to a background investigation, including but not limited to: verification of past employment, criminal history and educational background, willingness to take a drug test.
Will be required to register with one or more vendor credentialing services by various customer hospitals. This requires, but not limited to, proof of immunization for mumps, measles and rubella(MMR) and hepatitis and drug testing /screening
Be legally authorized to work in the United States without restriction
10+ years clinical experience, 5+ years experience with GE modality specific platform(s)
Strong communication and clear thinking skills, ability to synthesize complex issues into simple messages.
Ability to develop and build rapport at all levels of organization with key stakeholders, work seamlessly in a matrix environment
Willingness to be flexible and adapt to changing personnel, team structure, business priorities and work environments
Action oriented in taking the initiative to identify opportunities and recommended solutions
Results-oriented and passionate about making a positive customer & business impact
Able to express opinions, information and key points of an issue confidently, clearly and fluently
Strong and effective teaching and presentation skills, deliver materials / information with skill, confidence, and credibility
Strong organizational and time mgmt. skills. Ability to multi-task and make independent decisions while working in a fast-paced environment with multiple and changing priorities. Possess high tolerance for stress
Self-confident, service oriented, conscientious, assertive, persistent, achievement-oriented, flexible and a team player.
Possess exceptional interpersonal skills and communication skills, professional disposition and demeanor. Behaviors are adaptive, functional, and constructive
Act with high integrity, accepting and adhering to high ethical, moral, and personal values in decisions, communications and actions
Have career oriented outlook and enthusiastically seek and accept growth and development in position
About Us:GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.com
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.
Additional Eligibility Qualifications:GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).Additional Locations:United States;Arizona, California, Colorado, Idaho, Montana, Nebraska, Nevada, New Mexico, Oregon, Utah;