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Vitalant Asst Supervisor Mobile Phlebotomy / Denver / Tue-Sat / No Ph in Denver, Colorado

PRIMARY PURPOSE:Under minimal supervision, this position is responsible for assisting withthe supervision of all aspects of the center and/or mobile operations;interviews and performs phlebotomy of blood donors; maintains blood donorrecords in accordance with policies and procedures as outlined in the SOP(Standard Operating Procedures). Depending upon services provided atlocation, may be required to perform one or more of the followingprocedures: Red Cell/Plasma Whole blood; IAT (Intra-operativeAuto-transfusions); Autologous; Double Red Cells; Whole bloodTherapeutic; and/or various Apheresis procedures.DUTIES AND RESPONSIBILITIES:Performs all assigned duties in compliance with internal SOPs and externalregulations. Brings compliance issues to the attention of management.Assures quality customer service to all customers.Maintains awareness and follows all safety procedures, as outlined by company.Assists the Manager or Supervisor in providing direction and/or supervisionof Donor Care Specialists. Assists in training new employees. May provideinput for employee performance evaluations.Maintains complete and accurate records (e.g., donors, units, employees).Demonstrates excellent communication skills and customer service wheninteracting with donors, staff, physicians, blood drive coordinators, etc.Assists in interviewing and phlebotomy of donors, as needed.Assists in preparing the unit of blood transferring to processing location.Coordinates setting-up and maintaining of donor interview and drawing areas,cleaning of area and equipment, and restocking supplies.Determines donor acceptability through performance of interview procedures.Phlebotomizes acceptable donors in accordance with established standards asoutlined in the SOP. Provides explanation to donors concerning deferrals, asnecessary. Consults with management, as necessary.Reports problem/issues (e.g., donor flow, complaints, coordinatorcomments, room conditions, etc.) to supervisor, or if appropriate,the Community Relations Representative.Performs all other duties, at the discretion of management, as assigned.Equal OpportunityEmployer-minorities/females/veterans/individuals withdisabilities/sexual orientation/gender identity

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