University of Colorado Behavioral Health Billing and Authorization Coordinator in Colorado Springs, Colorado
The National Institute for Human Resilience (NIHR) is seeking an experienced Billing and Insurance Authorization Coordinator for our expanding Behavioral Health clinic. This is a .75 FTE position .
The NIHR conducts research on mental health, disasters, first responders support, secondary trauma and trauma recovery and also operates the Veterans Health and Trauma Clinic (VHTC), an innovative behavioral health care clinic providing specialized services to address the mental health needs of individuals and families in our military and civilian communities. Job duties of this position include billing, insurance authorizations, and other office duties which involve analytical skills and personal accountability.
Who We Are:
The University of Colorado Colorado Springs at https://www.uccs.edu/experience/about-uccs (UCCS) is one of four campuses in the University of Colorado system and is home to over 10,500 undergraduate and 1,900 graduate students.
Colorado Springs at http://www.choosecoloradosprings.com (pop. 400K ) is situated at the base of Pikes Peak, offers many recreational and cultural activities and was recently ranked by U.S. News & World Report at https://realestate.usnews.com/places/rankings/best-places-to-live as one of the top Best Places to Live in the U.S.
Invoicing and Accounts receivable/payable to the clinic
Receiving and sorting incoming payments
Managing status of client accounts and balances
Issuing bills, invoices, and receipts
Work with billing company to ensure accounts are up to date and produce reports needed for quarterly reports
Prepares and Complete deposits
Actively seek information to understand client circumstances and problems with patient billing issues, to include direct communications with client when necessary
Investigate typical and escalated patient billing complaints
Data entry into client database
Verifying client insurance eligibility
Obtaining proof of insurance
Completing pre-authorizations needed for services
Tracking the authorization process start to finish
Notifying and collecting data needed for authorizations from staff
Address client care issues/questions within an appropriate time period. Work with Office Manager to resolve issues as needed
Communicate with insurance brokers, third party administrators, insurance carriers, and providers as questions and issues arise
Assist front office staff with Chart Audits
Act as back up to Office manager when needed
Assist with ordering office supplies
Attend various meetings to support and represent clinics as needed
Other duties as assigned
Ability to be comfortable, articulate, and professionally appropriate, yet sensitive, in working with the public – our clients, including faculty, students, and staff
Ability to learn new computer systems with minimum training or supervision
Strong and positive interpersonal, teamwork and customer service skills -- ability to handle difficult interpersonal and telephone interactions while maintaining a professional demeanor
Proficient in use of Microsoft computer programs (Word and Excel as a minimum) and internet technologies
Excellent written and verbal communication skills
Experience working with an Electronic Medical Records system
Knowledge of billing, accounts receivables, authorization processes
Comfortable with math and financial data and reporting
Ability to use critical thinking to analyze, evaluate, and solve problems
Be comfortable, articulate, determined and firm, while professionally appropriate in working with insurance companies and agencies to advocate for the clients and clinic.
Excellent attention to detail; organized, diligent, and instinct to verify accuracy of work
Ability to make administrative/procedural decisions and judgments
Capable of working autonomously (motivated, self-directed, independent)
This position has been determined to be eligible for overtime (non-exempt) under the Fair Labor Standards Act (FLSA).
What We Offer:
University of Colorado Colorado Springs offers a comprehensive benefits package. Information on benefits programs, including eligibility, is located at: http://www.cu.edu/employee-services .
Salary Range: Generally starting at: $29,070 - $35,046 at .75 FTE
Tentative Search Schedule:
Applications will be reviewed week of November 2nd.
Virtual interviews will be conducted November 13th and 18th (tentatively).
Final interviews with the hiring authority will be conducted the week of November 30th.
Expected start date is mid-December.
The University of Colorado Colorado Springs is committed to providing a safe and productive learning, living and working community. To assist in achieving this goal, we conduct background investigations for all prospective applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history check.
UCCS is an equal opportunity and affirmative action employer. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, the University of Colorado will consider all qualified applicants without regard to race, color, creed, religion, sex, national origin, age, disability, age, veteran status, sexual orientation, gender identity or expression, genetic information, political affiliation or political philosophy in its programs or activities, including employment, admissions, and educational programs, or any other characteristic protected by law.
To perform this job successfully, an individual must be able to perform each of the established essential functions and meet the physical and environment demands described satisfactorily. The requirements listed are representative of the knowledge, skill, ability, physical and environmental conditions required of the employee on the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, physical and environmental demands.
Applicants with disabilities: If you have a mental or physical impairment, which limits one of your major life activities (e.g. walking, hearing, seeing, speaking, breathing, or learning) and require special accommodations for testing or interviewing, it is your responsibility to notify the office scheduling the interview or test at least 3 working days before the interview or test date. If you need special accommodations at the work site, you must notify the appointing authority or Human Resources.
The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.
2 years of professional full-time equivalent medical and/or behavioral health billing and/or insurance authorizations experience
2 years professional full-time equivalent experience working with Word, Excel, and other documents using Microsoft Office in a professional setting
2 years professional full-time equivalent experience with financial transactions such as invoicing, processing refunds, collecting payments
2 years professional full-time equivalent experience with office accounting functions such as posting and reporting transactions and account reconciliations.
1 year full-time equivalent EMR experience
3 years of experience in medical and/or behavioral health billing and/or insurance authorizations
2 years of experience in higher education clinical office setting
1 year prior experience working in a behavioral health setting
Associates degree or higher in accounting, business or related field
While performing the duties of this job, the employee is frequently required to sit. Employee is occasionally required to stand and walk. Tasks may involve looking at computer screen continuously for long periods of time, hearing within normal range. The employee must occasionally lift and/or move up to 20 pounds.
Job: Finance and Accounting
Primary Location: Colorado Springs
Job Category Finance and Accounting
Department C0001 -- Colorado Springs Campus
Posting Date Oct 15, 2020
Unposting Date Ongoing
Posting Contact Name Janet Fritz
Posting Contact Email email@example.com
Posting Number 00723061
Req ID: 19345
The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.