Universal Hospital Services, Inc. Medical Equipment Service And Delivery Driver, Denver CO (FT in Centennial, Colorado
Job Description:Shift is 9:00 am to 5:30 pm Sunday-ThursdayOn-call is Wednesday night from midnight to 8:00 am Thurs morningRotating weekend calls once every 5-6 weeks (subject to change), Sat5:30 pm to Sun 9:00 am and Sun 5:30 pm to 8:00 am Mon.At least one Holiday on-call entire day per year.The Medical Equipment Service and Delivery Driver is responsible for deliveryand equipment management tasks for a district office, including customerdelivery and pick-up of medical equipment; processing, cleaning,inspecting and testing equipment; and inventory maintenance.Knowledge and Physical Requirements21 years of age or older, with high school diploma or equivalent.Prior work experience in hospital setting or customer service preferred.Basic computer skills.Willing to work flexible hours, including evenings, weekends andholidays, as well as emergency off-hours as required.Valid driver's license and potential for DOT certification.Able to lift and/or push 75 pounds.Able to stand and walk for long periods of time.Behavioral Skills (How the jobholders must conduct themselves with otherpeople.)Possesses quality orientation with a "get it right the first time" attitude.Complies with patient privacy laws in all matters.Maintains and projects confidence, enthusiasm and a professional image.Flexible, coachable.Demonstrates strong communication skills (listening, writing and speaking).Demonstrates team orientation and shows respect for others.Proactive and self motivated.Organized; prioritizes to meet deadlines.Operates with a proactive approach towards safety, health and quality incompliance with all company, governmental, and customer policies andregulations.Maintains a clean and safe work environment.Customer-focused: willing to go above and beyond.Practical Skills (Tasks that the job holder must be able to do anddemonstrate.)Able to dialogue with clinical staff on the topics of equipment features,functionality, etc.Understands and uses effective conflict resolution skills, e.g.,identifies and resolves service concerns, discrepancies and disagreements.Ensures prompt and courteous service is delivered to all customers in personand in all communications.Shares information with all team members to improve ability to servicecustomers and define opportunities for the district team.Completes all paperwork accurately and in a timely manner to ensure accuratedocumentation for billing and required regulatory compliance.Stays up to date on the medical equipment in our fleet.Inspects, cleans and tests medical equipment for functionality, followingapproved written procedures.Safely loads, secures and delivers medical equipment to customers.Completes and maintains DOT certification, according to location-specificneeds.Educates and engages customers at the time of delivery, detailing customerson the features and functionality of the equipment,Retrieves equipment from customer locations, safely transporting theequipment back to the UHS office.Ships and receives medical equipment and supplies.Assists with inventory management.Resolves customer complaints, ensuring customer satisfaction.Performs other assigned duties.We believe every interaction has the power to change a life. Join UHS and helpmake a difference for health care providers and patients nationwide.Full time opportunities offer a base wage, bonus incentives,health/dental/vision plans, 401(k), life insurance, PTO,tuition reimbursement, excellent career pathing, and more. We are proud tobe an EEO/AA Employer. Apply today!Primary Job Location:Denver DistrictAdditional Locations (if applicable):Job Title:Customer Service Technician ICompany:Universal Hospital ServicesLocation City:CentennialLocation State:Coloradov2We are proud to be an EEO/AA Employer/Vet/Disabled. We maintain adrug-free workplace and perform pre-employment background and drug testing.