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NextCare, Inc. Clinic Manager II - Broomfield/Thornton in Broomfield, Colorado

Job Description

Clinic Manager II - Broomfield and Thornton CO Clinics

Supporting below two locations:

Location One: 4590 West 121st Ave Broomfield CO 80020

Location Two: 9720 Grant St Thornton CO 80229

POSITION SUMMARY:

Management of facility resources and staff in compliance with established policies and procedures. Assures that the clinic is running smoothly and that patient flow is at the optimum.

ESSENTIAL FUNCTIONS:

  • Maintains established policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.

  • Ensures staff and providers maintain standards as outlined in the NextCare Commitment to Our Mission.

  • Assures that adequate staffing is present through the scheduling of receptionists, medical assistants, practical radiology technicians, radiology technicians, occupational medicine coordinators and any additional staff needed.

  • Assures that the clinic meets regulatory and internal standards including ADHS, COLA, standing orders, dispensing and corporate compliance programs. Participates in regulatory/insurance audits and inspections.

  • Manage programs as necessary to assure that an adequate level of supplies and equipment are present in the facility. Makes suggestions for additions and replacements of equipment.

  • Evaluates staff performance on a regular basis including verbal/written disciplinary action and annual performance reviews.

  • Provides input to Regional Medical Director regarding the performance of all providers working at the clinic.

  • Conducts preliminary, entrance and exit interview of staff. Participates in other interview processes as requested.

  • Interacts with Regional Medical Director regularly to ensure appropriate operational and clinical service delivery.

  • Addresses client concerns promptly, utilizing customer service skills. Makes recommendations for and/or implements resolution as determined necessary.

  • Participates in the development of education programs and attends meetings as required. Attends education programs as needed.

  • Maintains professional growth and development through seminars, workshops and professional affiliations to keep abreast of latest trends.

  • Ensures accurate maintenance of patient’s medical records and the patient records are treated as confidential information.

  • Obtains statistical data about the facility and compiles information into required format.

  • Maintains a safe, comfortable and therapeutic environment for patients and families in accordance with facility standards.

  • As applicable, maintain skills in back office and front office departments so as to provide back up for these positions.

  • Be available and participate in on-call assignments.

  • Participates in interviewing, hiring, orientation and training of personnel.

  • Ensures appropriate clinic expense and revenue management including input in annual budget process and monthly review of profit and loss statements.

  • Financial reporting and profit and loss management.

  • Regular meetings with Area Operations Manager to establish ongoing goals and objectives.

  • Ability to manage multiple sites.

  • Works in collaboration with Sales & Marketing to identify and implement mechanisms to secure new patient volume and favorably distinguish the company from its competitors

  • Assures that service standards are being achieved. Monitors the scorecards for opportunities for improvement as it relates to the patient experience, right-coding, and reimbursement for services rendered

  • Represents the company at events dedicated to raising awareness about the company and its services

  • Treats patients and co-workers consistent with the NextCare Mission Statement, Vision, Values and Performance Standards.

  • Performs other related duties as assigned or described in Company policy.

Job Requirements

ESSENTIAL SKILLS AND EXPERIENCE:

Education: Minimum of High School diploma or equivalent

Certification: Current healthcare professional level CPR certification issued by American Heart Association, American Red Cross, American Safety Health Institute or National Safety Council.

VALUED BUT NOT REQUIRED SKILLS AND EXPERIENCE:

Education:Minimum of Bachelor’s Degree

Experience:Minimum of three years previous management experience in healthcare related field, preferably in medical office environment. Strong human resource and financial management skills. Typing and computer knowledge.

Additional Training:Other medical or academic degree. Customer Service, Human Resource and Financial Management training.

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