University of Colorado Front Desk Coordinator (Boulder Clinic) in Boulder, Colorado

*Applications are accepted electronically ONLY atwww.cu.edu/cu-careers.*


University of Colorado Denver l Anschutz Medical Campus

School of Medicine | Department of Dermatology, Boulder Clinic

Front Desk Coordinator (Administrative Assistant II)

Position #708371 – Requisition 14211


The Department of Dermatology, Boulder Clinic has an opening for a full-time, University Staff (unclassified) Front Desk Coordinator (Administrative Assistant II) position.

The University of Colorado Anschutz Medical Campus ranks among the top institutions nationally in clinical care, education and research. Its 230-acre campus, designed to enhance collaboration and interprofessional education, hosts the College of Nursing; the Schools of Dental Medicine, Medicine, Pharmacy, and Public Health; the Graduate School; a Health Sciences Library; and two hospitals. Strategically located contiguous to the campus are a biosciences research park and the soon-to-be-completed Veterans Hospital. CU Anschutz offers two undergraduate degrees, 35 graduate degrees, and five first-professional programs. More than 4,000 students learn alongside faculty members who also make meaningful medical discoveries and provide expert clinical care through 1.5 million patient-visits annually. A hub for research and innovation, CU Anschutz receives over $400 million in research awards each year and has filed 1,300 patent applications and formed 53 new companies since 2002. Read CU Anschutz Quick Facts here.

_Job Summary:_

The University of Colorado Denver | Anschutz Medical Campus is seeking applications for a Front Desk Coordinator. This full-time, University Staff (non-classified) position will provide front desk/reception support to theCU Dermatology Clinic in Boulder, Colorado. Responsibilities will include: greeting all visitors at the front desk; completing all check-in activities; directing patients to the appropriate area; and scheduling appointments on the phone or in person. This role will also provide assistance with various insurance related activities such as referral and coverage verification, data entry of demographic information, scanning and filing, generating daily worksheets, new onset coordination, and other miscellaneous duties as assigned.

_Examples of Work Performed:_

  • Answers incoming phone calls.

  • Responds to triages inquiries.

  • Checks-in/checks out patients.

  • Schedules patient appointments.

  • Collects co-pay information/documentation.

  • Verifies and updates demographic and PCP information.

  • Generates charge forms.

  • Obtain referrals for visits as needed.

  • Provides assistance and directs visitors to the appropriate clinic personnel.

PLEASENOTE:Candidates will be responsible for travel expenses related to the interview process and any relocation expenses, if applicable.

_Salary and Benefits:_

The hiring salary for this position is commensurate with skills and experience. This position is eligible for overtime compensation.

The University of Colorado offers a full benefits package. Information on University benefits programs, including eligibility, is located athttps://www.cu.edu/employee-services.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

_Minimum Qualifications:_

  • Two (2) year of general clerical experience.

Substitution: College or university course work appropriate to the work assignment may substitute for the experience on a year-for-year basis.

_Preferred Qualifications:_

  • One (1) year of experience working in a medical/clinic setting.

  • Professional experience working in a Dermatology Clinic.

  • Experience with medical/clinical inventory control and disposal.

  • Experience answering phones and triaging inquiries.

  • Experience working with general office equipment (fax, copier, shredder, scanner, telephone, etc.)

  • Bi-lingual preferred, Spanish speaking highly desired.

_Competencies/Knowledge, Skills, and Abilities:_

  • Strong critical thinking and problem solving required.

  • Ability to address multiple ongoing challenges that will be encountered while performing required job duties.

  • Exceptional multi-tasking and organizational skills, as well as the ability to make complex decisions in a fast-paced environment.

  • Must possess a professional Demeanor.

  • Detail oriented.

  • Excellent interpersonal skills.

  • Exceptional customer service skills.

  • Self-motivated.

  • Able to work in a team environment in order to maintain a strong patient following. Basic PC skills with a proficiency in Microsoft Office.

  • Basic PC skills with a proficiency in Microsoft Office.

  • Personable, friendly, and work well under pressure, especially when assisting patients.

  • Ability to answer a variety of questions effectively and keep traffic moving within the clinic.

_Diversity and Equity:_

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Office of Equity by email at equity_ada@ucdenver.edu or by phone at (303) 315-2567.

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Job: *Administrative Support and Related

Organization: *H0001 -- Anschutz Medical Campus

Title: Front Desk Coordinator (Boulder Clinic)

Location: Boulder

Requisition ID: 14211