Boulder Community Hospital Clinical Intake Evaluator/Lic in Boulder, Colorado

POSITION SUMMARY As a clinical employee for Behavioral Health Services which serves the needs of young, middle and older adults the TLC Clinical Intake Evaluator is responsible for the triaging, assessment, crisis counseling, and appropriate placement of patients either in BHS programs or other programs. The position includes liaison with all Boulder Community Hospital’s programs, Mental Health Center, law enforcement, and community providers of Mental Health Services and self-help organizations. JOB QUALIFICATIONS Education or Formal Training

  • Masters Degree in Psychology or related field with one (1) year experience in a psychiatric or addictions intake setting or treatment setting preferred; or

  • RN with five (5) years psychiatric treatment experience preferred, and one (1) year experience in psychiatric or addictions intake setting or treatment setting preferred.

Special Qualifications (licensure, registration, etc.)

  • Colorado LPC, LCSW, LMFT, LAC, or Psychologist Licensure required for Licensed TLC Evaluator position.

  • Colorado Registered Psychotherapist or LPC Candidate required within 3 months of hire for non-licensed Clinical Intake Evaluators

Knowledge, Skill and Ability

  • Demonstrates knowledge of area resources and mental health laws.

  • Ensures confidentiality of all appropriate written and verbal documents and interactions, respectively.

  • Demonstrates knowledge of insurance and managed care companies.

  • Demonstrates knowledge of DSM-V and its use in evaluations.

  • Able to deal tactfully with all clients, third party payors, attorneys, all hospital staff, and physicians.

  • Able to prioritize responses to telephone inquiries and assessments.

  • Knowledge of developmental issues related to the life span, from adolescent through geriatrics.

Experience

  • See “Education”.

Materials and Equipment directly used

  • Boulder Community Hospital Insurance Contracts.

  • Medical Staff Directories.

  • Basic Office Components: computer; copier; desk; chair; filing cabinet; printed materials; general office supplies.

  • Cellular telephone.

  • Urgent Access telephone.

Working environment/Physical Activities

  • Accomplishes tasks while working under pressure of consistent deadlines.

  • Works in artificial light and sits for long periods of time.

  • Works in a high stress and noisy environment.

  • Maintains a heavy workload on daily basis and is able to accomplish tasks while being consistent with ENCORE! behavioral standards.

INTERRELATIONSHIPS

  • Ability to maintain internal contacts with physicians and employees, ability to act as a resource and motivate these individuals.

  • Interdepartmental relationships throughout the hospital.

  • Ability to communicate effectively with public and self-help organizations regarding available resources at Boulder Community Hospital and the community at large.

  • Ability to coordinate services with medical staff, treatment programs and third party payors.

SUPERVISORY DUTIES None Specified. Essential Duties and Responsibilities

  • Demonstrates service excellence in job performance based on the six house values of ENCORE!

  • Provides program information to client, providers and units — either written or over the phone.

  • Triages calls to determine need for treatment assessment or referral based on clinical information.

  • Demonstrates understanding of financial information, third party payors and its effect on triage.

  • Provides consultation/problem solving to members of the Department of Psychiatry, medical staff, medical units of BCH and clinicians in the community.

  • Assists Boulder Community Hospital staff and community affiliates in the admission of their patients to BHS programs.

  • Facilitates assignments of a physician or clinician as appropriate for admission providing clinical and financial information.

  • Provides ongoing communication with the Mental Health Partners, triaging their patients and maintaining a balance on the unit.