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University of Colorado Quality Improvement Program Manager in Aurora, Colorado


University of Colorado | CU Denver

School of Medicine, Hemophilia and Thrombosis Center (HTC)

Quality Improvement Program Manager (Health Care Program Manager)

Position #00770957 – Requisition #18253

* Applications are accepted electronically ONLY at

  • The University of Colorado Anschutz Medical Campus seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds.

Department of Pediatrics, Section of Hemophilia and Thrombosis Center (HTC) has an opening for a full-time University Staff (unclassified) Quality Improvement Program Manager position.

The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges, and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care. Read CU Anschutz Quick Facts here at .

Nature of Work

The Quality Improvement (QI) Manager is the primary contact for all Hemophilia and Thrombosis Center (HTC) staff members participating in quality improvement activities and Effective Clinical Management (ECM) teams. With oversight of QI and optimization of all missions within the HTC, his/her main responsibility is the ongoing improvement in the delivery of clinical care, research, and education. This position will provide support to QI/ECM project teams to ensure timeliness and effectiveness in data collection and completion of projects. Utilizing QI methods, he/she will work on QI project design, program objectives, training, education, outreach, and administrative structure, lead team meetings, and lead/participate in QI efforts at the center.

Examples of Work Performed

  • Collaborate on research/QI design, program objectives, training, education, outreach, and administrative structure.

  • Lead and participate in quality improvement initiatives.

  • Direct the implementation of quality improvement project work, including facilitation, consultation, coaching, education and reporting within the department and the Regional Hemophilia Network.

  • Coordinate data for Quality Improvement activities and Effective Clinical Management (ECM) teams.

  • Utilize performance improvement methodologies in vital improvement initiatives that reduce operational and clinical risk and improve efficiency and effectiveness in operations and clinical activities.

  • Partner with clinical departmental and interdisciplinary QI/ECM core teams to establish, measure, and report QI and performance priorities.

  • Identify problems, create, and implement policies to ensure understanding of the program in collaboration with other administrative leadership.

  • Lead QI Staff Development and Education

  • Direct curriculum and program improvements through Quality and Performance Improvement activities, which may extend to programs outside of the clinical space

  • Design and lead improvement initiatives commissioned by leadership using performance improvement methodologies, project management, and change management tools and expertise.

  • Establish plans and procedures including standard work and daily management systems to assure that improvements are realized and sustained.

  • Serve as an expert consultant and advisor in performance improvement methodologies; determine the appropriate improvement model to use for identified performance improvement projects.

  • Help build internal capability by coaching others to conduct their own assessments and improvement events.

  • Attend, participate, and lead professional meetings and committees: remain current in new trends and innovations via education and specific trainings.

  • Prepare and present reports and presentations for teams, leadership, committees locally, regionally, and nationally.

  • Oversee, foster, and support the effectiveness of Quality Improvement Teams by identifying, planning, and executing quality improvement activities.

  • In collaboration with the Data Manager, design, develop, and test queries and programs for collecting data using knowledge of spreadsheets and database software programs.

  • Partner with HTC leadership on the development of other improvement opportunities.

  • Other duties and tasks as assigned.

  • Travel to regional and/or national meetings may be required.

This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.


Minimum Qualifications:

  • Bachelor's Degree in in Public Health, Health Education/Promotion, Epidemiology, or a related field.

  • 4 – 5 years of program management related to the position or extensive, diverse and progressively responsible experience at the management level, including direct responsibility in program management

Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year

Conditions of Employment:

  • Must successfully pass a 10-panel drug test through Children's Hospital Colorado

  • Must be willing and able to pass a national criminal and sex-offender background check

Preferred Qualifications:

  • 2 years of professional level experience in quality improvement.

  • Experience working with an electronic medical record, preferably the EPIC system

  • Training or certification in one or more Quality Improvement programs (LEAN, The Dartmouth Institute Microsystems Academy, or similar program)

  • Master of Public Health (MPH) or other related advanced degree or 2-5 years experience in quality improvement within a medical practice may be substituted for advanced degree.

Knowledge, Skills, Abilities

  • Ability to communicate effectively, both in writing and orally

  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution

  • Outstanding customer service skills

  • Demonstrated commitment and leadership ability to advance diversity and inclusion

  • Ability to see and understand whole systems and how elements within systems relate

  • Ability to act and provide leadership throughout the change process

  • Ability to engage employees in the entire process and develop commitment for sustaining change

  • Advanced knowledge of the Microsoft Office package including Word, Excel, Powerpoint, Access, and Outlook

  • Knowledge of statistical and data analysis

Salary and Benefits:

Salary is negotiable and commensurate with skills and experience.

This position is not eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.


Total Compensation Calculator:

Diversity and Equity:

Please click here for information on disability accommodations:

The University of Colorado | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Job: Health Care

Primary Location: Aurora

Job Category Health Care


Schedule Full-time

Posting Date Jul 17, 2020

Unposting Date Ongoing

Posting Contact Name Angela Blue

Posting Contact Email

Posting Number 00770957

Req ID: 18253

The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.