University Of Colorado Medicine Patient Affairs Coordinator - Vascular Surgery in Aurora, Colorado
CU Medicine is dedicated to providing healthcare and administrative support tothe University Of Colorado School Of Medicine s nearly 3,000 providers. Weare seeking two highly motivated Patient Affairs Coordinators to support ourDivision of Vascular Surgery within the Department of Surgery.The Patient Affairs Coordinator is responsible for providing administrativesupport to physicians as it relates to the management of day to dayinteractions with patient population and perform a broad spectrum of dutiesrelated to the effective and efficient overall function of the Division. Theindividuals in this position function as a liaison between patient andphysician for all non-clinical issues.Duties and responsibilities include but are not limited to: Offer administrative support to providers during clinic hours includinghandling patient and referring provider correspondence. Manage and/or attend various meetings to communicate key informationregarding patient scheduling or other topics as it relates to the Division sclinical activities. Answer calls and direct appropriately. Call and confirm upcoming appointments with patients Manage the assigned physicians clinical work. Arrange all necessary pre and post-operative tests and/or scheduleminor procedures. Schedule patient OR procedures, verify all documents and lab resultsare ready; assure all documentation has been sent to hospital admissions,pre-anesthesia, insurance carriers, and others as appropriate. Respond to special patient requests. Generate various letters in EPIC and mail to patients or referringphysicians. General office administrative support for the on-going academicactivates including but not limited to; accurate and timely typing ofdictation, journal articles, scientific papers, manuals, procedures,letter, and reports for Division faculty. Provide cross-coverage as required for other office administrative roles. Participate in on-going staff projects.Requires a high school diploma or equivalent with a minimum of 2 yearsexperience in a health-care setting including exposure to complex patientscheduling in an electronic medical record system; bachelor s degree&/or EPIC experience is highly preferred. Must demonstrate expertise withvarious computer programs including all MS Office Suite applications. Highlevel verbal and written communication in conjunction with professionaltelephone etiquette is essential. Must have superior editing and writingabilities suitable for academic standards. Exceptional customer serviceskills with the ability to maintain a positive attitude at all times and workwith diversified customer clientele is required. Must be flexible and capableof handling multiple and shifting priorities. The ability to handle sensitiveinformation in a confidential manner is required. Must demonstrate theability to act independently, have excellent interpersonal skills, and beable to maintain positive working relationships. Broad knowledge of medicalpractice front office operations and medical terminology is required.Familiarity with insurance plans, ICD-10/CPT coding and the priorauthorization requirements for procedures and tests is a plus.TO APPLY FOR THIS POSITION, please visit our website at www.cumedicine.usReference job #220. All applications MUST be submitted via our website.CU Medicine is dedicated to ensuring a safe and secure environment for ourstaff and visitors. To assist in achieving that goal, we conduct backgroundinvestigations for all prospective employees prior to their employment.Additionally, drug and health screenings may be required for some positions. We are an equal opportunity employer.CU Medicine supports a Tobacco Free Workplace Environment which prohibitssmoking and the use of tobacco products on CU Medicine property, AnschutzMedical Campus and adjacent business locations.