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University of Colorado Office of Student Life Sr. Pro in Aurora, Colorado


University of Colorado | CU Anschutz Medical Campus

School of Medicine/Office of Medical Education

Academic Services Sr. Pro (Office of Student Life Sr. Professional)

Position #00777361 – Requisition #19031

* Applications are accepted electronically ONLY at

  • The University of Colorado Anschutz Medical Campus seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds.

The Office of Medical Education has an opening for a [full-time] University Staff (unclassified) Academic Services Sr. Pro (Office of Student Life Senior Professional) position.

The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges, and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care. Read CU Anschutz Quick Facts here at _.

Nature of Work

This position is housed in the School of Medicine’s Office of Student Life and this office is responsible for a large array of functions that support the M.D. students enrolled in the University of Colorado’s School of Medicine (CUSOM). The purpose of this position is to provide academic, program and administrative support to the Associate Dean of Student Life, Assistant Dean of Admissions, Assistant Dean of Student Affairs, Director of Student Life, Learning Specialist and the Office of Student Life. This position is responsible for managing the Medical Student Performance Evaluations (MSPE) program which includes the review and dissection of all Phase 3 course evaluations, alerting the Assistant Dean to concerns, as well as assigning and tracking Medical Student Performance Evaluation (MSPE) appointments for all 4 th year students. This position will assist with the match program for 4 th year students by working with the National Electronic Residency Application Service (ERAS) and National Resident Matching Program (NRMP). This position will provide support to students and is responsible for managing large volumes of student data, statistics and materials. The position has significant responsibility for scheduling and correspondence for the Deans and Directors, for staff support for applicant orientation/retreats, career development activities, match day activities, as well as Graduation, Honors Convocation, AOA, Admitted Student Day, Student Clinician Ceremonies, Mentor Banquet, Rising 3rd year retreat, Orientation, and CoRHSP. This position requires a self-directed, organized and professional individual who has advanced skills with MS Office.

Professional Field

Jobs in this career family provide direct professional support for the teaching and/or educational service mission of the university. Functions include academic advising/counseling, student personnel administration, recruitment and admissions, registration, financial aid, faculty affairs, library services, curriculum administration, and others involving direct support of the educational mission of an academic unit.

Senior Professionals are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field. Work is performed fully independently.

Supervision Received

Program Director, OMESA

Supervision Exercised


Examples of Work Performed

Phase IV Registrar Program Support – Data Support– 25%

This position is responsible for maintaining and managing student data for current and upcoming 4th year students. Position will utilize internal and external electronic systems for managing large amounts of data and documents.

  • This position will assign and track Medical Student Performance Evaluation (MSPE) appointments for all 4th year students.

  • Review and dissect Phase 3 assessments, alerting the Assistant Deans to concerns in a student’s performance and progression.

  • Assist with preparation of all Medical Student Performance Evaluations utilizing the (MSPE), Electronic Residency Application Service (ERAS) documents, and National Residency Match Program (NRMP).

  • Uploading and managing MSPE data.

  • Auditing transcripts to ensure completeness, compliance and that transcripts meet required credentials. Upload transcripts data into ERAS.

  • Work with UCD Registrar, internal, external and international schools when transcripts are incomplete or do not meet requirements.

  • Work with students and higher education institutions to resolve issue with students who have holds on their transcripts due to outstanding obligations to other institutions.

  • Review and interpret student evaluations, flag concerning comments, upload data, and forward to the Dean for review.

  • Create and manage student statistics related to honors points, class rank, etc. Analyze data and create statistical reports.

  • Verify good standing of students through electronic systems with guidance from the Director of Educational Technology.

  • Maintain, interpret, and implement university, state and federal guidelines and policies regarding student records (e.g. FERPA).

Phase IV Registrar Program Support – Scheduling– 30%

This position is responsible for scheduling Phase IV students and for providing assistant to students who have difficulty with the scheduling process for varying reasons.

  • Track, review, assess and analyze student that are not enrolled due to a hold on their accounts.

  • Determine and implement a process to get students through the process when dealing with a hold.

  • In conjunction with a multidisciplinary team, this position will create processes for managing Phase IV student schedules that include over 200 electives and courses.

  • Prepare and maintain permanent records for the fourth-year course book, elective catalogs, and student policies.

  • Coordinate, with the appropriate departments, student clinical assignments, and course changes.

  • Manage the VSAS process for our students completing course work outside of the University, maintaining all processes and documentation in VSAS, as well as affiliation agreements.

  • Manage proper course openings and availability for student to registration, including active communication with the course directors and coordinators throughout the academic year.

  • Oversee registration and collect evaluations for international student electives.

  • Manage Red Book and 4 th year introduction to ICC.

Visiting Student Support (internal) – 15%

This position is responsible for assisting with visiting student and ensuring a smooth process when setting visiting students up in the system.

  • Receive and process CUSOM students’ visiting student applications through the AAMC national VSAS clearing system.

  • Manage and track student affiliation agreements and ensure student are given the proper credit for each course.

  • Build currently enrolled students into VSAS, and determine student eligibility for each elective

  • Assist with the development of processes to ensure that all visiting students have related POI’s.

Associate/Assistant Dean Support – 10%

Provide staff Support for the Associate Dean, Assistant Dean of Admissions, Assistant Dean of Student Affairs, Director of Student Life, Learning Specialist and the overall office.

  • Incumbent is primary point of contact for all visitors to the office of Student Life.

  • Responsible for scheduling meetings, who should attend, and creating the agenda, with guidance from the Deans and Director

  • Manages complex calendars, and is responsible for drafting initial correspondence for the Deans and the Director

  • Serves as the first point of contact for students seeking assistance, and the incumbent will complete referrals and/or arrange appointments as appropriate

  • Responsible for general office support including maintenance of confidential student records, files, verification of academic records and progress for current and former students

  • Verification of a student good standing status.

Student Affairs: Tutoring Program Management – 10%

  • Recruit student tutors to support struggling first and second year students

  • Provide HR functional support for on-boarding, training, and payment processing for student tutors

  • Oversee and manage the tutoring process for MD students which includes appropriate compensation for tutors, and verifying that students have access to tutoring and receive the necessary support

  • Match students who are approved for tutoring to appropriate tutors

  • Maintain tutoring budget to ensure appropriate distribution of funding

  • Track data points on struggling student that visit the Office of Student Life for support, and establish a process to follow up on students

General Office Support 10%

General office support. Position holder is responsible for general office support including maintenance of applicant and student files, performing verification of applicant scoring and ranking of applicants applying, scheduling rooms for meetings and advising applicants when appropriate.

  • Advises applicants throughout the application season.

  • Keeps a clear distinction between general recommendations to applicants and specific guidance which is given at the Dean’s level.

  • Compiles statistical data for Dean and Associate Dean.

  • Collaborate with administrators, deans, faculty, IT and counselors to facilitate and improve services to students

  • Provide leadership and develop appropriate recommendations for the implementation of related technology applications in support of enhanced services offered through the Office of Student Life

  • Other duties as assigned by the Associate Dean of Student Life

  • Other duties as assigned by the Program Director of Student Life

This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.


Minimum Qualifications:

Graduation from an accredited college or university with a Bachelor’s degree. Demonstrated competency in the development and implementation of programs designed to facilitate student academic and personal growth. 2 years of experience working with students.

PLEASE NOTE: Candidates will be responsible for travel expenses related to the interview process and any relocation expenses, if applicable.

Preferred Qualifications

  • Experience developing spreadsheets and databases for reporting and tracking purposes

  • Experience developing letters and complex correspondence on behalf of a manager, supervisor, director, administrator, etc.

  • Experience providing logistical support for events, meetings, retreats, special programs, etc.

  • Experience handling multiple phone lines, routing calls, answering questions and providing information

  • Experience working in Student Affairs / Student Life area

  • Experience with and understanding of the Medical School Admissions process.

  • Familiarity with ERAS (electronic residency application service) and MSPE process is highly desired.

Knowledge, Skills and Experiences (KSA’s)

  • Proficiency in Microsoft Office, including Excel, Access, Word, Outlook and PowerPoint. Candidates must have Excel and Access proficiency at the time of hire.

  • Experience interpreting and applying complex rules, regulations and policies

  • Excellent oral and written communication skills

  • Outstanding interpersonal skills and the ability to establish rapport with a wide variety of individuals

  • Ability to provide a high level of customer service to students, faculty and staff

  • Excellent organization and time management skills

  • Attention to detail and the ability to verify the accuracy of your work

  • Ability to prioritize and multi-task

  • Experience providing support at an executive assistant level

Salary and Benefits:

The salary range for this position has been established at $41,992 to $55,009 and is commensurate with skills and experience.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.


Total Compensation Calculator:

Diversity and Equity:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at ​.

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Job: Academic Services

Primary Location: Aurora

Job Category Academic Services


Schedule Full-time

Posting Date Aug 18, 2020

Unposting Date Ongoing

Posting Contact Name Haylee Shacklock

Posting Contact Email

Posting Number 00777361

Req ID: 19031

The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.