University Of Colorado Medicine Business Support Specialist II - OB/GYN in Aurora, Colorado
CU Medicine is dedicated to providing business operations and administrativesupport to the University of Colorado School of Medicine's nearly 3,000providers and is affiliated with the leading medical institutions in the West. Located adjacent to the Anschutz Medical Campus, one of the largest andmost advanced academic medical campuses in the country, CU Medicine offers avariety of administrative, technical and healthcare support careeropportunities and serves as a resource for patients and physicians.We are seeking a motivated Business Support Specialist II to support theDepartment of OB/GYN.The Business Support Specialist II will assist with scheduling, obtaininginsurance authorizations and referral intake for surgical gynecology cases.In addition, the individual in the role will provide backup coverage asneeded for the division's Business Support Specialist III and PatientAffairs Coordinator II. This position aides in providing administrativesupport to 32 faculty members.The Business Support Specialist II will: Register and schedule new General Gynecology surgical referrals. Procure new patient medical records in a timely manner. Obtain surgery insurance authorizations. Direct correspondence to referring physicians and other appropriate careproviders. Answer incoming telephone calls from patients and referring physicians. Provide cross coverage for the Patient Affairs Coordinator II and BusinessSupport Specialist III who will delegate additional duties as needed. Provide administrative support for General Gynecology faculty. Assist with onboarding activities for new physicians. Supply out of town patients with information regarding hotelaccommodations as directed. Request financial assistance for disadvantaged patients and ensurecommunication of this information to the patient and/or referring physician. Perform other duties and assist with special projects as assigned.Requires a high school diploma or equivalent and a minimum of 1 year previouspatient scheduling experience gained within a fast-paced, high-volume healthcare environment. Must have high level proficiency in the Microsoft Officesuite. Preference may be given to candidates with direct experience withUniversity of Colorado EPIC system, Iqueue and/or block exchange.Knowledge of medical practice front office operations and medical terminologyis essential to success. The ideal candidate will be an independent worker,have excellent interpersonal skills, and be able to maintain positive workrelationships. Requires a willingness to work collaboratively andcooperatively with all members of the General Gynecology team. Due to thenature of our patient population, the Business Support Specialist II must beable to handle complex and sensitive information and situations in aprofessional and sympathetic manner. Fluency in Spanish is a plus.All applications MUST be submitted via our website.CU Medicine is dedicated to ensuring a safe and secure environment for ourstaff and visitors. To assist in achieving that goal, we conduct backgroundinvestigations for all prospective employees prior to their employment. We arean equal opportunity employer.CU Medicine supports a Tobacco Free Workplace Environment which prohibitssmoking and the use of tobacco products on CU Medicine property, AnschutzMedical Campus and adjacent business locations.