Children's Hospital Colorado Administrative Professional - PACU - 61311 in Aurora, Colorado

Why Work at Children's....Children's Hospital Colorado has defined and delivered pediatric healthcareexcellence for more than 100 years. Founded in 1908, Children's Coloradois a leading pediatric network entirely devoted to the health and well beingof children. Continually recognized as one of the nation's outstandinghospitals by U.S. News & World Report, Children's Colorado is known bothfor its nationally and internationally recognized medical, research andeducation programs as well as the full spectrum of everyday care for kidsthroughout Colorado and surrounding states. With more than 1,000 healthcareprofessionals representing the full spectrum of pediatric specialties,Children's Colorado Network of Care includes its main campus, 16Children's Care Centers and more than 400 outreach clinics.A career at Children's Colorado will challenge you, inspire you, andmotivate you to make a difference in the life of a child.Additional InformationDepartment: PACUHours per week: 40, eligible for benefitsShift: M-F mostly 8 AM-4:30 PMJob OverviewThe Administrative Professional is responsible for supporting generaldepartmental office functions. The Administrative Professional providescustomer service support to patients, families and internal staff.Additional duties may include, but are not limited to, answering androuting telephone inquiries; scheduling patients; copying, scanningand/or filing various documents; performing registration functions; andproviding general information to others.ResponsibilitiesPopulation Specific CareNo direct patient care.Essential FunctionsAn employee in this position may be called upon to do any or all of thefollowing essential functions. These examples do not include all of thefunctions which the employee may be expected to perform.Provides general support for administrative functions and processes thatsupport a department and its team members.Arranges and schedules meetings, including conference calls and seminars,for internal team members.Creates and maintains files and filing systems.Provides written and verbal communication support.Performs reception duties utilizing various systems including telephone, faxmachine, mail services, and email and copy services.Performs data entry functions, including patient demographic information andpatient updates in a medical records system.Provides customer service support and assistance to patients, families,physicians and internal team members.Supports patient safety by adhering to all infection control policies andsafety guidelines.Utilizes and remains up-to-date with department office operations andestablished policies and procedures.Other InformationCOMPETENCIESBUILDING CUSTOMER LOYALTY - Meeting and exceeding internal or externalcustomer expectations while cultivating relationships that secure commitmentand trust.COLLABORATING - Working cooperatively with others to help a team or work groupachieve its goals.COMMUNICATION - Conveying information and ideas clearly and concisely toindividuals or groups in an engaging manner that helps them understand andretain the message; listening actively to others.CONTINUOUS LEARNING - Actively identifying new areas for learning; regularlycreating and taking advantage of learning opportunities; using newly gainedknowledge and skill on the job and learning through their application.DIVERSITY & INCLUSIVITY - Is sensitive to cultural diversity, race,gender, and other individual differences in the workforce; recognizes thevalue of diverse perspectives and experiences and fosters a work environmentreflective of the community at large.MANAGING WORK - Effectively managing one's time and resources to ensure thatwork is completed efficiently.QUALITY ORIENTATION - Accomplishing tasks by considering all areas involved,no matter how detailed; showing concern for all aspects of the job;accurately checking processes and tasks; being watchful over a period of time.Must have a proficient knowledge of office equipment.SCOPE AND LEVELGuidelines