Rotech Healthcare Inc. Patient Service Technician I - Medical Delivery Driver in Alamosa, Colorado

Job Description OverviewJoin the Leader in the Home Healthcare Industry! Rotech Healthcare Inc.Let us be Your Road to SuccessWe are seeking a dedicated Patient Service Technician - Local Medical DeliveryDriver who wants to be part of a company who makes a difference in patient'slives. In this position you will be responsible for making deliveries,providing services and ensuring patients and/or caregivers understandinstructions for and are comfortable with use of respiratory and medicalequipmWhy work for Rotech? If we take a look at all the ways employees benefitfrom working at Rotech, we have a philosophy we like to call: "TheRotech Difference."What's the Rotech Difference? It's made up of all the benefits,services and offerings available to Rotech Employees. It is the employee-basedstrategies that make our company an employer of choice in the healthcareindustry. As a member of the Rotech Healthcare Team, employees can takeadvantage of many great opportunities as part of their careerpath.ResponsibiliAvailable for on-call assignments as neededCompletes all necessary delivery forms and paperwork including, but notlimited to invoices, work orders, manifests and logs, patient careinstructions, route sheets, etc.Delivers equipment and oxygen as required in accordance with industrystandards and applicable federal, state and local governmental regulationsDelivers, sets up and maintains equipment at the delivery address usingcompany vehicleDevelops and maintains working knowledge of current products and servicesoffered by the company and all applicable governmental regulationsEducates the patient and/or caregiver on the safe use and maintenance of thedelivered itemsMaintains assigned company vehicle in a clean and safe working conditionObserves additional needs that the patient may have and reports to managementduring morning meetingReports equipment hazards and/or product incidents as requiredWorks with location personnel to coordinate deliveriesCommunicationAbility to provide clear instructions to patients and/or caregivers toensure understanding of equipmentAbility to effectively communicate with location employeesService ExcellenceBuilds relationships with patients and/or caregiversAdheres to the guidelines established in the \u2018Rotech Way'Maintains a positive and constructive attitudeEncourages patients and/or caregivers to complete the Customer Perception ofCare surveyComplianceAdheres to and implements all company policies and procedures, including butnot limited to Clinical ProgramsComplies with applicable laws and regulationsDevelops and maintains a working knowledge of current Medicare, Medicaid,insurance regulations, and FDA/DOT and Joint Commission guidelinesDelivers equipment and oxygen as required in accordance with industrystandards and applicable federal, state and local laws and regulationsSafeguards patient's Protected Health Information and adheres to all HIPPAprivacy regulationsSupervisory ResponsibilitiesNoneQualificationsEducation and ExperienceHigh school diploma or equivalentDelivery experience, minimum of 3 yearsCustomer service experienceExperience working in healthcare, home health, or medical fieldKnowledge of durable medical equipment or home medical equipmentMechanical aptitude with ability to learnValid driver's license with a clean record in the state in which you resideEmployment is contingent upon a drug screening test and backgroundinvestigationSkillsAbility to write legibly in EnglishBuilds relationships with patients, caregivers, and referral sourcesEffective oral and written communication with location staff, supervisors,patients, and referral sourcesHelpful, knowledgeable, and politeMaintains a positive, constructive, and polite, attitudeMapping skills including ability to plan time-saving delivery routesMust be able to accurately perform simple mathematical calculations usingaddition, subtraction, multiplication and divisionRead and successfully interpret written directions and/or instructi